Shipping policy

Shipping Policy

Last updated: June 2026

Order Processing

Orders are processed within 1–3 business days (excluding weekends/holidays). Orders placed after [cutoff time, e.g., 2:00 PM UTC] ship the next business day.

Shipping Methods & Times

  • Domestic: Standard shipping (5–7 business days); Express (2–3 business days).
  • International: Standard international (7–15 business days); delivery times vary by country and customs.

Shipping Costs

Calculated at checkout based on weight, destination, and service. We may offer free shipping for orders over [amount].

Order Tracking

A tracking number will be sent to your email once shipped. You can track on our website or the carrier’s site.

Customs & Import Fees

International orders may be subject to customs duties, taxes, or fees imposed by the destination country. These fees are the customer’s responsibility. We cannot control delays caused by customs.

Lost/Stolen Packages

We are not responsible for lost or stolen packages after marked “delivered.” Contact the carrier to file a claim. For missing packages in transit, notify us within 7 days of expected delivery.